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Pay and manage your rent
There are a number of ways to pay your rent: Online, direct debit, standing order, by phone, cheque or at a Post Office or PayPoint.
IMPORTANT: All payments should go to 'Affinity Sutton Homes Limited'.
View your rent account online
Using the service SeeMyData, you can:
- View your rent account 24/7 - whenever is most convenient for you.
- Pay your rent or service charges directly from your online account.
- View up to the last 12 months of your rent or service charge account.
Problems logging in? Take a look at our handy how-to guide.
Ways to pay:
We have recently changed our online payment provider to Civica Icon.
This is probably the best and easiest way to pay with no queues and because it goes direct from your bank account it ensures your rent always gets paid on time.
If you would like to pay by direct debit, you can either download the Direct Debit form or contact us and we can arrange for a direct debit form to be sent to you.
If you wish to pay by standing order you'll need to go into your bank or building society or log in to your personal online banking account to set this up.
The details you will need are as follows:
Affinity Sutton Homes Ltd
(your property reference number)
(your weekly/monthly rent)
To pay by telephone with Allpay's 24hr call centre line, please telephone 0844 557 8321. Calls to this number are charged at approximately 3 pence per minute (charges may vary).
This automated telephone system accepts bank debit cards only. Before phoning you will need your allpay 19 digit card number (the number across the middle of your allpay card) and bank card details.Your payment usually appears on your rent account the next working day.
Please make cheques payable to Affinity Sutton Homes Ltd, and send to Maple House, 157-159 Masons Hill, Bromley, Kent, BR2 9HY.
Paypoint or Post Office
Use your rent card to pay at any post office by cash, cheque or using your debit card.
Also, look out for the PayPoint sign at your local shop, newsagent or petrol station and use your rent card to pay there with cash – making sure you keep hold of your receipt.
- Post Office maximum payment per transaction £999 cash, debit card or cheque made payable to Post Office LTD.
- Paypoint outlets – local newsagents and garages. The maximum payment transaction £124.99 but if you need to pay more than this it will allow multiple transactions.